Viewing Image Help

The Viewing Images Help Section is designed to aid as a general guide to the public when issues arise while attempting to view images on GSCCCA website. This guide assumes that the user is able to search but cannot view images.

What browsers are compatible with the HTML 5 Image Viewer?
Any web browser that supports HTML 5 should be compatible. We specifically tested against:
- Microsoft Edge
- Google Chrome
- Mozilla Firefox
- Apple Safari
How do I remove the browser header and footer that appears on images when I print?
The HTML 5 viewer can automatically remove the browser header and footer if the browser supports removing headers and footers programmatically. Browsers that support removing the header and footer programmatically are:
- Microsoft Edge
- Google Chrome
For other browsers you have to manually remove the header and footer using browser settings.
- In Firefox, hit Alt+F on your keyboard to show the File Menu. Then click File->Page Setup and last click on the "Margins & Header/Footer" tab.
- In Safari, after pulling up Print window click the "Show Details" and then uncheck "Print headers and footers".
Why am I limited to printing 50 pages at a time?
You currently have two image viewers available to use; the Java viewer and HTML 5 viewer. The Java viewer is unchanged and you can still use it to print images without limits. Should you wish to switch between the Java and HTML 5 viewers, just click on the "Change Viewer" link in the top right of the viewing window. However, since modern browsers are dropping support for Java we had to look for the next generation of viewers. Enter HTML 5. With it comes many benefits such as native browser support, mobile support, faster loading and much more. However, one dramatic limitation of HTML 5 is with printing. In Java, we had complete control of printing. After you selected your print options and selected options in the windows print dialog, we could then render each page as it was printing. With HTML 5 it is just like printing a web page. When you click print and after you select your print options in the viewer print dialog, the printing generates a hidden HTML rendering of all the pages to be printed and then starts the windows print dialog. There is a memory limit to how many pages that can be rendered to print which varies based on each person's PC. A larger limit can be used but it may exceed the users memory size and cause the browser to give up on the rendering with an out of memory error. The 50 page printing limit was implemented in an effort to reduce errors our customers were receiving when printing large batches.